Returns & Exchanges

At OneMoreHair, we want you to love your new look, which is why we offer a 30-day return policy on all hair extensions and beauty products in their original, unopened condition. Please ensure the security seal remains intact to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and photos of the product to receive your Return Authorization (RA) number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring the gold or silver security ties have not been removed or tampered with.

3

Ship the Item

Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

4

Quality Inspection & Refund

Once our warehouse receives and inspects the hair for quality assurance, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing